Email services

Webmail
A webmail service called Squirrelmail is available, which can be accessed from any of the following:

http://your.domain/mail

Your username for the webmail is your email address.

If you have thousands of emails in your mailbox, you will find that Squirrelmail becomes increasing slow, in which case using an IMAP mail client is recommended. (See below.)

 

Managing mailboxes
You can login and change your password at any time at https://creativelocalsolutions.co.uk/postfixadmin/users/login.php

Passwords can also be changed through the Squirrel webmail interface.

Administrators can also create and delete mailboxes at  https://creativelocalsolutions.co.uk/postfixadmin/login.php

 

Setting up an email client (e.g. Thunderbird, Outlook, etc)

IMAP and POP3 are available for incoming emails, although IMAP is recommended:

Server: mail.creativelocalsolutions.co.uk
User name: your email address
Port: 993
Security: TLS
Authentication: Password
 

SMTP settings for outgoing emails are:

Server: mail.creativelocalsolutions.co.uk
User name: your email address
Port: 587
Security: STARTTLS
Authentication: Password
 

Syncing your mailboxes with Gmail

After logging into your Gmail account, click on the 'gear' symbol (top right), and click 'Settings'
Click the 'Accounts and Import' tab

Fetching emails

Click 'Edit info' to the right of 'Check mail from other accounts (using POP3)'

This will bring up a settings box, adjust the settings as follows:

- Email address - the one that you want to import;
- Username - the same as the email address;
- Password - your secret password (see below);
- Mail server - mail.creativelocalsolutions.co.uk;
- Port to 995;
- un-check 'Leave copy of retrieved messages on server' if you do not want to use the Squirrelmail webmail service. (This is a good idea if you get a lot of emails);
- check 'always use a secure connection (SSL)';
- check 'Label incoming messages';
- un-check 'Archive incoming messages';
 
Click save - the setting box should disappear. If it does, this is good, and the changes have been accepted.

If the box doesn't disappear its probably because you have your user name or password wrong. Remember that with this new mail service, your user name is the same as your email address.

Sending emails

Click 'Edit info' to the right of 'Send mail as'
- Name - your real name
- Email address - the Kindling email address you want to send as;
- un-check 'Treat as an alias';
- SMTP server - mail.creativelocalsolutions.co.uk;
- Port - 587;
- Username - the same as the email address;
- Password - your secret password (see below);
- Secured connection using TLS;

Click save .. and all should be good.

 

Syncing with other large webmail providers
Details of how to achieve this with other large webmail providers, such as Yahoo, Hotmail, and MSN are currently unavailable, and untested. Where this is possible, the configuration settings described above for Gmail will remain the same for other services, although they may be labeled differently, and a little bit of experimentation may be required.

 

Mail boxes and Gmail
When Gmail imports emails in from your mail account, it only imports messages from the Inbox. If you want to import messages in other mailboxes, you will have to login to the webmail service that has been provided, and manually move emails from your folders, into the main Inbox.

 

IMAP

As an alternative to webmail you may want to setup an IMAP mail client. This is the best of both worlds because unlike Gmail it will allow you to maintain your folder structure, and it is fast. IMAP mail clients include Thunderbird, Outlook Express and iMail.  More information is available on how to set up these.

 

Greylisting (spam filter)
Over 90% of email in circulation is spam! The mail server uses a process called greylisting to filter out the vast majority of spam mail. When the server receives an email from an address it does not know, it automatically bounces it back to the mail server that sent it. Genuine mail servers always try to resend their mail, whereas spam mail servers almost always only try once. When the greylisting filter receives the email on the second attempt, it accepts it, in the knowledge that it is probably genuine.

This technique isn't 100% effective, but is never-the-less very useful. The downside is, that it can be frustrating at times, such as signing up for a new web service for example, as you may have to wait up to 20 minutes for an email to arrive. If this happens to you, please be patient .. we are in a constant war with the spambots!